Project No 389/2011/PR2011
“Strengthening the institutional capacities of the insurance market supervisor of the Republic of Azerbaijan”
“Azərbaycan Respublikasının sığorta bazarına nəzarət orqanının institusional imkanlarının gücləndirilməsi” Layihəsi.
389/2011/PR2011
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Schedule of project activities implementation

ActivitySummaryEstimated date
Co-ordination of project implementation and project accountancy service.PFSA-UKNF as an implementing authority is responsible for coordination of proper preparation, implementation, settlements, monitoring and reporting in the field of project activities, in co-operation with the Azerbaijani counterpart (State Insurance Supervision Service of the Republic of Azerbaijan).March - December 2011
Detailed analysis of the situation on the insurance market in the Republic of Azerbaijan (on-line).Detailed analysis of the situation on the insurance market in Azerbaijan, conducted on the basis of documents submitted by the Beneficiary as well as on the basis of publicly available information. The above mentioned analysis shall enable the PFSA-UKNF experts, engaged in the project, getting better familiarized with the actual status of the insurance market in the Republic of Azerbaijan, and thus identification of potential problematic areas, which require carrying out activities aimed at indication of proposed solutions for the supervisory.March - June 2011
Expert consultations with the representatives of the Azerbaijani supervision authority (on-line).Expert consultations with the representatives of supervision authority of Azerbaijan, as a result of which a draft of thematic scope of proposed training missions in Azerbaijan (Baku) will be developed.April - June 2011
Training mission no 1 in the Republic of Azerbaijan carried out by the representatives of the PFSA-UKNF Customer Protection Department.Training mission in Azerbaijan aimed at presentation of the EU legislation and Polish regulations implementing EU directives in the field of consumer protection. As a result of the training the participants will become acquainted in detail with the EU and Polish regulations in regard to consumer situation. In the course of training implementation, the participants will get familiarized with the solutions implemented in Poland, taking into consideration the problems appeared on that market along with presentation of developed solutions.

The training components:

  • EU legislation;
  • Polish regulations;
  • The review/discussion on the results of carried out analysis.
4 - 6 July 2011
Training mission no 2 in the Republic of Azerbaijan carried out by the representatives of the PFSA-UKNF Customer Protection Department.As a result of carried out training, the representatives of the supervision authority will get familiarized with the concrete solutions elaborated in Poland, which are used by the consumers of insurance services.

The training components:

  • the role of the supervision authority in the process of protection of consumers of the insurance services;
  • the role of other institutions, existing on the market, in the field of protection of consumers of the insurance services;
  • the alternative methods of settlement of disputes.
1 - 3 August 2011
Study visit of the representatives of the supervision authority of Azerbaijan in Warsaw.The representatives of the supervision authority of Azerbaijan who are directly involved in the field of issues regarding insurance market supervision, will participate in the study visit. As a result of the study visit, the representatives of the supervision authority will get familiarized with the preliminary solutions regarding the protection of consumers of the insurance services, which could be implemented on the Azerbaijani insurance market.

The components of the study visit:

The workshop meetings aimed on summary of the analysis results and findings elaborated in the course of cooperation with the Azerbaijani counterparts within carried out analysis and training seminars, as well as presentation of the preliminary recommendations on direction of changes in the legal framework (legislation) regarding protection of consumers of the insurance services.

12 - 14 September 2011
Development of the recommendations in the field of proposed changes in the current legal framework (legislation) of the Republic of Azerbaijan in the area of protection of insurance services customersDevelopment of the final recommendations for the representatives of the supervision authority in Azerbaijan, with aim to facilitate development of the solutions resulting in increasing of the consumer protection, and thus, increasing trust towards insurance market, and their introduction into the legal framework of that country.September - October
2011
On-line consultations with the representatives of the supervision authority in the Republic of Azerbaijan.After having developed above mentioned recommendations, on-line consultations with the representatives of the Azerbaijani supervision authority, aimed at providing further active assistance to the experts while undertaken attempts of harmonization of the legislation of the Republic of Azerbaijan to the EU requirements.October - November
2011
Preparation of the guidebook for the supervision authority of the Republic of Azerbaijan.Preparation of the guidebook covering summary of the whole project, the analyzed materials, provisions and developed solutions with aim to provide support to the Azerbaijani experts in their further work on improving the insurance sector.November - December
2011

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